When You Stop Trusting Your Technology Supplier
When should you question your technology supplier's advice? A leadership experience in supplier accountability, technical assurance and balancing risk against budget.
Read note →Technology Leadership Journal
Notes from taking responsibility for technology.
Practical perspectives on technology leadership, transformation, risk and the decisions that connect the boardroom to engineering reality.
Controlling Production Doesn’t Mean Locking Everyone Out
Production control isn't simply about restricting access. It's about creating a controlled way of changing infrastructure while keeping the ability to respond when something goes wrong.
Read note →We Had Two Data Centres. That Didn’t Mean We Had Resilience.
Two data centres gave us confidence that the payments platform was resilient. It was only when we started deliberately failing them that we discovered what would actually happen.
Read note →When Nobody Can Tell You Why the System Works This Way
Taking responsibility for a technology platform is difficult when the decisions, assumptions and testing behind it are no longer clear. This is what I learned rebuilding that understanding while the platform moved towards production.
Read note →Adding Developers Is Easier Than Scaling How the Team Works
Adding developers increased our delivery, but the way we worked didn't scale with the team. Looking back, the real challenge wasn't hiring more people. It was scaling everything around them.
Read note →Why Software Delivery Keeps Slipping — Even When the Team Is Busy
The developers are working. The backlog is full. But the dates keep moving. When everyone is busy and delivery still slips, the problem may not be capacity.
Read note →When Technology Delivery Starts Feeling Unpredictable
When delivery dates keep moving and confidence starts to fall, the visible problems are often only symptoms. Before transforming technology, establish enough control to understand what is really happening.
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